Customer Care

CUSTOMER CARE EMAIL: boulonguise@gmail.com  

For prompt assistance, include your full name, and order number. Customer care is available and happy to assist Monday - Friday, closed weekends & holidays. 

 

BOULONGUISE IS NOW OFFERING "QUICKSHIP"

(ONLY AVAILABLE TO THE U.S.)

QuickShip Processing & Ship time: 1 -2 Business Days (Excluding Weekends & Holidays)

QuickShip Delivery time:  1-2 Business Days (Excluding Weekends & Holidays)

QuickShip Refund & Returns: Free Returns. Must Be Returned Within 7 Days From Delivery Date. (Unused in original packaging)

QuickShip 20% OFF DISCOUNT!

Code: QuickShip20 - Purchase any QuickShip Item AND Contact Lens. Receive 20% OFF your order! Contact Lenses Shipped Separately. Contact Lenses are not eligible for refund, return, or exchange.  

Cosmetic Colors: Lenses is this category require 7 to 15 business days to prepare, process, & ship. Weekends & Holidays Excluded. There is no way to expedite orders, cancel, refund, or exchange. Please be sure about the processing/shipping time before purchase is made! All sales are final. Thank you to our shoppers, we appreciate your patience! 

Halloween Special FX: Lenses in this category require 7 to 15 business days to prepare, process, & ship. Weekends & Holidays Excluded. There is no way to expedite orders, cancel, refund, or exchange. Please be sure about the processing/shipping time before purchase is made! All sales are final. Thank you to our shoppers, we appreciate your patience! 

Prescription & Specialty Colors: Lenses in this category are custom order & require additional processing time. Prescription & Specialty Lenses 0.00 to -5.00 may require 20 to 30 business days to prepare, process, & ship! Weekends & Holidays Excluded. There is no way to expedite orders, cancel, refund, or exchange. Please be sure about the processing/shipping time before purchase is made! All sales are final. Thank you to our shoppers, we appreciate your patience!

Delivery Time After Shipped: 1st Class & 1st Class International. United States: 2 - 5 Business Days After Order Ships. All Other Counties: 2 to 8 Week After Order Ships.

We greatly appreciate our shoppers patience and continued support, especially during this time as safety and quality are our top priority!

Boulonguise.com