Skip to main content

Customer Care

For Customer Care Email Directly To:  (care is not available through website messaging)

Be sure to include your full name, and order number for quick assistance.

 SITEWIDE: Buy 1 Get 1 Free "BOGO" & Buy 2 Get 3 Free "FREE3"


Processing & Shipping Time:

Cosmetic Colors: 10 - 15 Business Days to Process and Ship. 

Specialty Colors (Rx) : 20 - 30 Business Days to Process and Ship.


Delivery Time:

U.S. Delivery: 1-3 Business Days after order ships. 

International Delivery: 2 - 6 Weeks after order ships. 

All orders are final sale. Orders cannot be cancelled, modified, or exchanged.


We greatly appreciate our shoppers patience and continued support, especially during this time as safety and quality are our top priority!