Customer Care


For prompt assistance, include your full name, and order number. Customer care is available and happy to assist Monday - Friday, closed weekends & holidays.   

Cosmetic Colors, Halloween Special FX Colors, & Specialty Colors: 10 to 15 business days to prepare, process, & ship. Weekends & Holidays Excluded. There is no way to expedite orders, cancel, refund, or exchange. Please be sure about the processing/shipping time before purchase is made! All sales are final. 

Delivery Time After Shipped: 1st Class & 1st Class International. United States: 2 - 5 Bus Days After Order Ships. All Other Counties: In general 2 to 6 weeks, however arrival tie will vary from country to country.