Refund Policy

14 DAY RETURN POLICY (Excluding Final Sale Items & Contact Lenses)

Please note: $8.95 Shipping cost is Non-Fundable on all orders.

Item(s) must be returned within 14 days of the delivery date. Item must be unworn, unused, unaltered, unscented, with all original packaging & materials. Shopper is responsible for return packaging & shipping costs.

To initiate a return please contact customer care first to ensure successful return and refund. All returns must have an MRA issued by customer care. We are happy to assist with your return at!


Cosmetic & Prescriptive Contact Lenses are Non-Fundable.

  • All contact lens orders (opened & unopened) are final sale, non-fundable, and non-exchangeable.
  • All lenses are produced specifically for each order, and begin processing immediately after order is placed. Therefore, orders can not be modified, cancelled, refunded, exchanged, or expedited once order has been placed.
  • Please be aware of expected processing, shipping, & delivery times per your upon purchasing. Expedited processing/shipping is not available.