Refund Policy

At Boulonguise we strive to provide shoppers with a seamless shopping & return experience! Order with confidence with our Hassle Free 14-Day Return & Refund.  Contact Customer Care. We are happy to assist!

Item(s) must be returned within 14 days of the delivery date. Item(s) must be unworn, unused, unaltered, unscented, with all original packaging & materials. Shopper is responsible for return packaging & shipping costs.

*Excludes: CONTACT LENSES, Custom, Clearance, & Final Sale Items*

*Shipping cost is non-refundable*

To initiate a return please Contact Customer Care first to ensure successful return and refund. All returns must have a tracking number and an MRA issued by customer care. Refunds are processed in 7 to 10 business days and are returned to the original payment method.

*Disclaimer: Boulonguise is a reseller, shipping directly from big box brands, retailers, and manufacturers. As a result, orders may include original manufacturer return/refund policies and other promotional packaging. Please disregard these items! 

To request a refund by initiating a return. Please message customer support. We are happy to assist with coordinating a seamless return to process refunds as quickly as possible!